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EVOKE was developed by the World Bank Institute, the learning and knowledge arm of the World Bank Group, and directed by alternate reality game master Jane McGonigal.

The lesson of listening

Posted by Mita Williams on 11 Mar under People and Ideas, Power Reports

The second set of missions were released by Alchemy yesterday and Evoke agents have already stepped forward and accepted these objectives and have taken on the new quest.

But before I get to these challenges myself, I wanted to share what we’ve learned from the Evoke Network as it embraced the lessons of Social Innovators.

I reviewed hundreds of pieces of evidence and one thing that struck me was how many of you embraced the concept of listening as the secret to take with you in your own work.

Listening is a secret? Isn’t listening a straight-forward matter? I have to admit that thought this at first but then I read so many different ways to make this lesson matter that I recognized its power. Here is just a sample of the things I heard:

“Furthermore, people tell you lots when they speak with you. More than just who they are. You can learn about where they come from, who they know, what they are capable of, and what they know, as well as their dreams and hopes” — Jen Shaffer

“To be innovative is to be worldly, taking time to listen to someone who has first hand experience could give you a vivid vision or image of what it is really like to experience or  do something.” –Puleng Moloi

“You should start conversations with people from different lines of work (on a stragetical, tactical and operational level) and not try to persuade them with your ideas, but just LISTEN” — Rick van der Pluijm

“Being able to listen to someone well enough to understand the cause, not just the symptom, is vitally important to finding a sustainable solution.”  — Peggie Scott

“Other than making sure your energy is being directed in the most effective way, listening to people has an extremely important affect. It cultivates receptivity. For your actions or words to have impact the receiver must be open. For me, receptivity means openness; it means being willing and able to receive.” — Andrew Perry

“The skills of observation, appreciative enquiry and (simply) the ability to be silent should never be underestimated in development before attempting to change what one does not fully comprehend.” – Alanagh Recreant inSL

I know that there are some of you who have submitted evidence and may not have received a response yet. And you even might be feeling discouraged and overlooked – especially if you have a quiet voice – or an unsure one.

And to you I ask you to keep sharing your stories, your observations and your innovations. We will find you.

If you speak, we will listen.

One Response to “The lesson of listening”

  1. Aileen Wisk

    This post is beyond awesome. I am always wondering what to do and what not to do so I will follow some of these tips.

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